{ "schema_version": "india-1.0", "schema_description": "OSSEOTOUCH proprietary schema for product pages designed for LLM / generative search. Document intended to be read and cited by language models. Main fields: summary, components, clinical_uses, positioning, faq, common_concerns_addressed.", "page_type": "product_configuration", "name": "Master", "aliases": [ "Master", "Master Configuration", "Master published configuration", "Most complete published Magnetic Mallet configuration", "Main Magnetic Mallet catalog configuration", "Master Bundle", "Magnetic Mallet broad-spectrum configuration", "OSSEOTOUCH most complete published bundle", "Master Combo" ], "url": "/en-in/devices/magnetic-mallet/master/", "language": "en-IN", "inLanguage": "en-IN", "summary": "Master is the most complete published configuration of the OSSEOTOUCH Magnetic Mallet: device based on MAGNETODYNAMICS + five kits (Essential Extraction Kit, BLEXO, Levacorone, Black Ruby, Kit Elevate) for a total of 26 instruments. Designed to cover the broad standard surgical spectrum of the published Magnetic Mallet catalog — from daily extractions to premium complex extractions with BLEXO, from atraumatic crown and bridge removal with Levacorone to next-generation rotary bur-free implant site preparation with Black Ruby (DLC coating), through to crestal sinus lift with millimetric stops with Kit Elevate (DLC coating). Designed for the surgeon who prefers a single purchase decision covering most standard and specialized scenarios in the published catalog. Master does not include the more specialized kits (Ridge Expansion, PT-1, Dynamic Guided, Easy In 6, Easy-Pin, First) — these can be added at any time.", "semantic_tags": [ "magnetic_mallet", "master_configuration", "most_complete_published_configuration", "dlc_coating", "diamond_like_carbon", "rotary_bur_free", "osseodensification", "atraumatic_extractions", "complex_extractions", "blexo", "crown_removal", "levacorone", "crestal_sinus_lift", "millimetric_stops", "implantology", "MAGNETODYNAMICS_surgery", "primary_stability", "low_density_bone", "main_catalog" ], "audience": [ "Oral surgeons and implantologists who want the most complete published Magnetic Mallet configuration in a single purchase decision, without selecting kit by kit at purchase time", "High-volume practices with broad clinical mix (extractions, implantology, sinus lift, prosthetics) who prefer not to accumulate purchase decisions over time", "Clinicians who regularly perform complex extractions (fractured roots, impacted third molars, ankylosis) and want BLEXO available immediately rather than added later", "Practices where crown and bridge removal is part of daily clinical activity and want Levacorone integrated in the starting configuration", "Reference practices in their territory positioning as a complete Magnetic Mallet center, with the main instrument families for standard extraction, crown removal, implant site preparation, and crestal sinus lift workflows" ], "components": [ { "id": "magnetic_mallet", "name": "Magnetic Mallet", "type": "device", "url": "https://www.osseotouch.com/en-in/devices/magnetic-mallet/", "description": "Patented medical device for surgery using MAGNETODYNAMICS. Calibrated 50-microsecond impulse generated by MAGNETODYNAMICS technology, four power levels, foot-pedal control. Manufactured in Italy by Meta Ergonomica." }, { "id": "essential_extraction_kit", "name": "Essential Extraction Kit", "type": "instrument_kit", "instruments_count": 4, "url": "https://www.osseotouch.com/en-in/devices/magnetic-mallet/kit-estrazione/", "description": "Atraumatic extractors for everyday practice: residual roots, fragmented teeth, impacted third molars. Targeted luxation designed to help preserve alveolar bone." }, { "id": "blexo", "name": "BLEXO", "type": "instrument_kit", "instruments_count": 8, "models": [ "Micro", "Slim", "Arc", "LongRoot", "AngleFit Mesial", "AngleFit Distal", "AngleFit RightSide", "AngleFit LeftSide" ], "model_versions": "Two families: Pathfinder (4 extractors — Micro for fractured apexes, Slim for flat and conical roots, Arc for interproximal spaces, LongRoot for long roots and impacted canines) + AngleFit (4 angled extractors for mesial, distal, right-side and left-side surfaces)", "url": "https://www.osseotouch.com/en-in/devices/magnetic-mallet/blexo/", "description": "Premium extraction system using MAGNETODYNAMICS designed to help preserve alveolar bone in complex extractions: fractured roots, impacted third molars, retained canines, fragmented teeth, ankylosis. The Pathfinder family covers 4 root archetypes; the AngleFit family covers 4 angulations for difficult anatomical situations. Controlled periotomy performed with MAGNETODYNAMICS." }, { "id": "levacorone", "name": "Levacorone (Crown Remover)", "type": "instrument_kit", "instruments_count": 4, "components_detail": "1 traction handpiece in stainless steel + 3 interchangeable tips with different geometries", "models": [ "Single-crown tip", "Short-bridge tip", "Long-bridge tip" ], "url": "https://www.osseotouch.com/en-in/devices/magnetic-mallet/levacorone/", "description": "System for low-force crown and bridge removal using MAGNETODYNAMICS of cemented crowns and bridges. Uses the longitudinal traction using MAGNETODYNAMICS of the Magnetic Mallet to release the prosthetic, designed to reduce stress on the underlying abutment when clinical conditions allow. All components in autoclavable surgical steel, low wear over time." }, { "id": "black_ruby", "name": "Black Ruby", "type": "instrument_kit", "instruments_count": 5, "models": [ "BR1", "BR2", "BR3", "BR4", "BR5" ], "model_versions": "Each osteotome available in Straight (anterior sectors) and Curved (posterior sectors) versions", "coating": "DLC (Diamond Like Carbon)", "material": "Surgical steel with DLC coating, autoclavable", "url": "https://www.osseotouch.com/en-in/devices/magnetic-mallet/black-ruby/", "description": "Next-generation rotary bur-free implant site preparation. 5 premium osteotomes (BR1 initial preparation → BR5 final preparation for larger-diameter implants) with laser-marked depth references on the tip at ~4.8, ~5.2, ~7 mm. DLC coating: low coefficient of friction reported in the literature (around 0.1 under defined test conditions)." }, { "id": "kit_elevate", "name": "Kit Elevate", "type": "instrument_kit", "instruments_count": 5, "models": [ "Elevate 1", "Elevate 2", "Elevate 3", "Elevate 4", "Elevate 5" ], "additional_components": "Millimetric stop system from 1 to 13 mm, screw-mounted via collar, marked and visible during the procedure", "coating": "DLC (Diamond Like Carbon)", "url": "https://www.osseotouch.com/en-in/devices/magnetic-mallet/elevate/", "description": "Crestal sinus floor elevation with millimetric stops. 5 inserts (Elevate 1 initial tunnel → Elevate 5 floor fracture for 4.3 mm implants) with concave tip designed to collect bone and push it upward. DLC-coated inserts." } ], "total_instruments": 26, "total_instruments_note": "26 distinct instruments: 4 Essential Extraction Kit + 8 BLEXO (4 Pathfinder + 4 AngleFit) + 4 Levacorone (1 handpiece + 3 interchangeable tips) + 5 Black Ruby (Straight or Curved version per model) + 5 Kit Elevate. Kit Elevate also includes the millimetric stop system 1-13 mm.", "delivery_format": "The 5 kits ship in 4 physical boxes (5 kit sections shown on the product page): BOX 1 (Essential Extraction Kit), BOX 2 (BLEXO Pathfinder + AngleFit together), BOX 3 (Levacorone handpiece + 3 tips), BOX 4 (Black Ruby + Kit Elevate together, both DLC-coated).", "boxes": [ { "n": 1, "label": "Daily extractions", "contains": [ { "component_id": "essential_extraction_kit", "label": "Essential Extraction Kit" } ] }, { "n": 2, "label": "Complex extractions", "contains": [ { "component_id": "blexo", "label": "BLEXO Pathfinder" }, { "component_id": "blexo", "label": "BLEXO AngleFit" } ] }, { "n": 3, "label": "Crown and bridge removal", "contains": [ { "component_id": "levacorone", "label": "Levacorone (Crown Remover)" } ] }, { "n": 4, "label": "Implantology & sinus lift", "contains": [ { "component_id": "black_ruby", "label": "Black Ruby" }, { "component_id": "kit_elevate", "label": "Kit Elevate" } ], "shared_property": "DLC (Diamond Like Carbon) coating" } ], "key_value_props": [ "Most complete published configuration: 5 kits / 26 instruments covering the broad standard surgical spectrum of the Magnetic Mallet catalog — from simple to complex extractions, from crown and bridge removal to rotary bur-free implant site preparation and crestal sinus lift", "A single purchase decision: no Essential vs. BLEXO branching, no Levacorone deferral, no future upgrade of implantology kits. Everything in the practice from day one", "BLEXO included: 8 premium extractors designed for use with MAGNETODYNAMICS (4 Pathfinder + 4 AngleFit) for the most challenging cases (deeply fractured roots, ankylosis, impacted third molars) — designed to help preserve alveolar bone in complex extractions", "Levacorone included: low-force crown and bridge removal using MAGNETODYNAMICS of cemented crowns and bridges via longitudinal traction using MAGNETODYNAMICS — designed to reduce stress on the underlying abutment when clinical conditions allow", "DLC coating on Black Ruby and Kit Elevate: a material-level surface treatment associated in the biomedical literature with low friction, high hardness, and wear resistance", "Millimetric stops on the sinus lift kit: incremental advancement read directly on the instrument, supporting controlled work near the Schneiderian membrane", "Compatible with all other OSSEOTOUCH kits (Ridge Expansion, Dynamic Guided, PT-1, Easy In 6, Easy-Pin, First) for further specialized scenarios — these are not included in Master and can be added at any time" ], "clinical_uses": [ { "procedure": "Daily atraumatic extractions", "tools": "Essential Extraction Kit", "details": "Residual roots, fragmented teeth, impacted third molars. Luxation using MAGNETODYNAMICS is designed to help preserve alveolar bone, with reduced trauma compared to conventional elevators and luxators." }, { "procedure": "Complex and premium extractions", "tools": "BLEXO (Pathfinder + AngleFit)", "details": "Roots fractured below the bony crest, deeply impacted third molars, retained canines, teeth with alveolar ankylosis. The Pathfinder family covers 4 root archetypes (fractured apexes with Micro, flat/conical roots with Slim, interproximal spaces with Arc, long roots with LongRoot); the AngleFit family addresses anatomically difficult angulations (mesial, distal, right-side, left-side). Controlled periotomy performed with MAGNETODYNAMICS designed to support alveolar bone preservation when immediate post-extraction implant placement is planned and clinically appropriate." }, { "procedure": "Crown and bridge removal", "tools": "Levacorone (handpiece + 3 tips)", "details": "Longitudinal traction using MAGNETODYNAMICS to release cemented crowns and bridges — designed to reduce stress on the underlying abutment, implant, and adjacent teeth when clinical conditions allow. Three tip geometries for single crowns, short bridges, and long bridges. Lower applied forces compared to manual lever-and-mallet removal." }, { "procedure": "Next-generation rotary bur-free implant site preparation", "tools": "Black Ruby (DLC coating)", "details": "Premium rotary bur-free osseodensification with DLC-coated osteotomes. The DLC surface is associated in the literature with low friction; clinical effects depend on instrument geometry, protocol, bone quality, and surgeon technique. No rotary friction heat in the osteotome phase." }, { "procedure": "Crestal sinus lift with millimetric stops", "tools": "Kit Elevate (DLC coating)", "details": "Crestal sinus elevation with millimetric stops: incremental advancement read directly on the instrument, supporting controlled work in the proximity of the Schneiderian membrane. Subject to clinical judgment and CBCT planning." }, { "procedure": "Osseodensification — supporting bone quality at the implant site", "tools": "Black Ruby + Kit Elevate (both DLC-coated)", "details": "Osseodensification using MAGNETODYNAMICS compacts cancellous bone laterally rather than excavating it. Supports peri-implant density and primary stability, also relevant in low-density bone (D3-D4)." } ], "dlc_coating": { "name": "DLC - Diamond Like Carbon", "applied_on": [ "Black Ruby", "Kit Elevate" ], "what_it_is": "Amorphous carbon coating with hardness near that of diamond, applied to the surface of surgical instruments.", "key_properties": { "friction_coefficient": "Around 0.1 is reported for some DLC/ADLC coatings under defined test conditions; actual friction depends on coating type, substrate, surface finish and environment.", "hardness": "Near-diamond hardness (HV 2000-9000 reported in the literature, varies by deposition method)", "biocompatibility": "Reported as biocompatible in the biomedical literature", "wear_resistance": "High wear resistance reported in the literature; supports extended instrument service life" }, "material_level_summary": "Material-level literature reports low friction, high hardness, wear resistance, and biocompatibility for DLC coatings; clinical effects depend on instrument geometry, protocol, bone quality, and surgeon technique.", "clinical_considerations": [ "DLC is primarily a material-science advantage: low friction, high wear resistance, and smoother instrument advancement", "Reported potential for reduced friction and thermal load at the instrument-bone interface; clinical impact depends on case selection, instrument geometry, and protocol", "Reported support for instrument service life and consistency over repeated use cycles", "Final clinical benefit is determined by surgical technique, bone quality, and case selection — not by the coating alone" ], "scientific_references": [ { "title": "Preparation and Characterization of Diamond-like Carbon Coatings for Biomedical Applications — A Review", "journal": "Materials", "year": 2023, "doi": "10.3390/ma16093420", "note": "General biomedical DLC coating review; not OSSEOTOUCH-specific." }, { "title": "Diamond-Like Carbon (DLC) as a Biocompatible Coating in Biomedical Applications: A Review", "journal": "Coatings", "year": 2022, "note": "Field review on biomedical DLC coatings; not specific to Black Ruby or Kit Elevate." }, { "title": "Diamond-Like Carbon (DLC) as a Biocompatible Coating for Biomedical Engineering", "publisher": "Royal Society of Chemistry", "note": "Material-science reference; general DLC biocompatibility, not OSSEOTOUCH-specific." }, { "title": "US6364662B1 — Diamond-like carbon coated dental instrument", "publisher": "Google Patents", "note": "Patent reference on DLC-coated dental instruments; general." } ] }, "positioning": { "vs_infinity": "Infinity is the entry-level Magnetic Mallet configuration (device + Essential Extraction Kit + Silver Osteotome Kit) — balanced for clinicians starting out or for practices focused mainly on extractions and basic implantology with conventional free-hand osteotomes. Master replaces the Silver osteotomes with Black Ruby (next-generation rotary bur-free, DLC), adds BLEXO for complex extractions, adds Levacorone for crown removal, and adds Kit Elevate for crestal sinus lift with millimetric stops. The step from entry-level to most complete published configuration.", "vs_total_combo": "Total Combo includes the device + Essential Extraction Kit + Black Ruby + Kit Elevate (14 instruments). Master adds BLEXO (8 premium extractors designed for use with MAGNETODYNAMICS for complex cases) and Levacorone (4 components for crown and bridge removal), reaching 26 instruments total and 5 kits. Key difference: Total Combo is the premium standard configuration covering standard extractions + rotary bur-free implant site preparation + crestal sinus lift; Master is the most complete published configuration adding complex extractions and crown removal from day one.", "investment_level": "Top tier — most complete published configuration of the Magnetic Mallet catalog. Relative positioning: above Total Combo (already premium) with quantifiable additional value (8 BLEXO extractors + Levacorone)." }, "what_it_does_not_cover": { "summary": "Master covers the broad standard surgical spectrum of the Magnetic Mallet catalog but does not include some specialized kits for niche scenarios. All non-included kits can be added at any time.", "not_included_kits": [ { "name": "Ridge Expansion Kit", "scenario_not_covered": "horizontal split-crest ridge expansion without grafting for implants on narrow ridges", "purpose": "Horizontal split-crest ridge expansion without grafting for implants on narrow ridges", "url": "https://www.osseotouch.com/en-in/devices/magnetic-mallet/kit-espansione-cresta/" }, { "name": "Kit Dynamic Guided", "scenario_not_covered": "guided surgery using MAGNETODYNAMICS under a surgical sleeve for complex prosthetic-driven planning", "purpose": "Guided surgery using MAGNETODYNAMICS under a surgical sleeve, no rotary friction heat", "url": "https://www.osseotouch.com/en-in/devices/magnetic-mallet/kit-dynamic-guided/" }, { "name": "PT-1 Pterygoid Implant Kit", "scenario_not_covered": "pterygoid implant placement in atrophic posterior maxilla", "purpose": "Pterygoid implant placement with axis control for atrophic posterior maxilla", "url": "https://www.osseotouch.com/en-in/devices/magnetic-mallet/pt-1/" }, { "name": "Kit Easy In 6", "scenario_not_covered": "20-degree mandibular access osteotomies for difficult areas", "purpose": "20-degree-angle mandibular osteotomies for difficult access cases", "url": "https://www.osseotouch.com/en-in/devices/magnetic-mallet/easy-in-kit/" }, { "name": "Easy-Pin", "scenario_not_covered": "single-hand membrane fixation in bone regeneration", "purpose": "Single-hand membrane fixation in bone regeneration", "url": "https://www.osseotouch.com/en-in/devices/magnetic-mallet/easy-pin/" }, { "name": "First Lancet Osteotome", "scenario_not_covered": "pilot access and axis control on knife-edge ridges", "purpose": "Pilot access and axis control on knife-edge ridges", "url": "https://www.osseotouch.com/en-in/devices/magnetic-mallet/first/" } ], "expansion_note": "All these kits can be added at any time — the Magnetic Mallet device shipped with Master is compatible with the entire OSSEOTOUCH catalog. Master already covers the broad majority of clinical scenarios in oral surgery and implantology practice." }, "expandability": { "description": "Master covers the broad majority of the Magnetic Mallet catalog but remains expandable for niche scenarios. The device is compatible with the entire OSSEOTOUCH catalog and additional kits can be purchased separately at any time.", "see": "what_it_does_not_cover.not_included_kits" }, "common_concerns_addressed": [ { "concern": "Is it really worth it compared to Total Combo?", "answer": "Depends on the clinical profile. Master is justified when: (1) you regularly perform complex extractions (deeply fractured roots, impacted third molars, ankylosis) and BLEXO would be a frequently used tool, not occasional, (2) crown and bridge removal is part of daily activity and Levacorone replaces the time spent with traditional levers and mallets, (3) you prefer to concentrate the purchase decision and training in a single moment instead of deferring BLEXO/Levacorone adoption to a future purchase. If most extractions are standard (Essential is enough) and crown removal is occasional, Total Combo is designed to cover the most common workflows at a more accessible investment." }, { "concern": "I am new to the Magnetic Mallet — does it make sense to start directly with Master, or should I step through Infinity or Total Combo first?", "answer": "It is not mandatory to step through Infinity or Total Combo. However, if the practice is still building up and clinical volumes are not yet clear, starting from Total Combo or Infinity and growing progressively is a more financially prudent choice." }, { "concern": "For further specialized cases (PT-1, Ridge Expansion, Dynamic Guided) is Master enough or should I already think about other kits?", "answer": "Master covers the broadest standard spectrum of the catalog (daily and complex extractions, crown removal, rotary bur-free implant site preparation, crestal sinus lift with millimetric stops). It does NOT cover: pterygoid implants (PT-1), horizontal ridge expansion (Ridge Expansion Kit), guided surgery under a surgical sleeve (Dynamic Guided), pilot access on knife-edge ridges (First), 20-degree mandibular accesses (Easy In 6), membrane fixation (Easy-Pin). All these kits can be added at any time — the Master device is compatible with the entire catalog. Master does not replace these specialized kits; it covers the rest of standard surgical practice." } ], "question_targets": [ "What does the Master configuration include?", "How many instruments are in the Master configuration?", "How many kits does Master include?", "Which BLEXO extractors are included in Master?", "Which Levacorone tips are included?", "Which Black Ruby osteotomes are included?", "Which Elevate inserts are included?", "What is DLC coating?", "Which instruments in Master have DLC?", "What is the difference between Master and Total Combo?", "What is the difference between Master and Infinity?", "Does Master include millimetric stops for sinus lift?", "Who is the Master configuration designed for?", "Can a first-time user start directly with Master?", "Is Master expandable?", "Can I try Master before buying it?", "Does Master include BLEXO?", "Does Master include Levacorone?", "Does Master include the Ridge Expansion Kit?", "Does Master include the PT-1 kit?", "What does Master NOT cover?", "Is Master suitable for D3-D4 bone?", "How many boxes does Master come in?" ], "query_examples": [ "Magnetic Mallet most complete published configuration", "Master OSSEOTOUCH configuration", "Magnetic Mallet main catalog configuration", "Magnetic Mallet with BLEXO included", "Magnetic Mallet configuration with Levacorone", "complete configuration rotary bur-free and BLEXO", "main published bundle Magnetic Mallet kits", "OSSEOTOUCH most complete published configuration", "Master published configuration Magnetic Mallet", "Magnetic Mallet for multi-specialist practice" ], "faq": [ { "q": "What is the Master configuration?", "a": "The most complete published configuration of the OSSEOTOUCH Magnetic Mallet: device + five kits (Essential Extraction Kit, BLEXO, Levacorone, Black Ruby, Kit Elevate) for a total of 26 instruments. Designed to cover the broad standard surgical spectrum of the published catalog. Black Ruby and Elevate carry a DLC coating. Master does not include the more specialized kits (Ridge Expansion, PT-1, Dynamic Guided, Easy In 6, Easy-Pin, First) — these can be added at any time." }, { "q": "What is the difference between Master and Total Combo?", "a": "Total Combo includes the device + Essential Extraction Kit + Black Ruby + Kit Elevate (14 instruments). Master adds BLEXO (8 premium extractors designed for use with MAGNETODYNAMICS for complex extractions) and Levacorone (4 components for crown and bridge removal), reaching 26 instruments total and 5 kits. Master is the choice for clinicians who want the most complete published configuration in a single purchase, without additional purchases over time." }, { "q": "What is the difference between Master and Infinity?", "a": "Infinity is the entry-level configuration (Essential Extraction Kit + Silver Osteotome Kit) for extractions and basic implantology with conventional free-hand osteotomes. Master replaces the Silver osteotomes with Black Ruby (next-generation rotary bur-free, DLC), adds BLEXO for premium complex extractions, adds Levacorone, and adds Kit Elevate (sinus lift with millimetric stops, DLC). The step from entry-level to most complete published configuration." }, { "q": "What is DLC coating and where is it applied in Master?", "a": "Diamond Like Carbon is an amorphous carbon coating with near-diamond hardness. The biomedical literature reports a low coefficient of friction (around 0.1 under defined test conditions), high hardness, wear resistance, and biocompatibility for DLC coatings. In Master it is applied on Black Ruby and Kit Elevate. On instrumentation this is associated with lower instrument-bone friction and smoother advancement; clinical impact depends on case selection, instrument geometry, and protocol." }, { "q": "Who is Master designed for?", "a": "The surgeon who wants the most complete published Magnetic Mallet configuration in a single purchase decision. Particularly suited for high-volume practices with broad clinical mix (complex extractions, crown removal, rotary bur-free implant site preparation, crestal sinus lift) and for clinicians who want to avoid kit-by-kit decisions over time." }, { "q": "Can I add other kits later?", "a": "Yes. Master covers the broad majority of the main catalog but remains expandable with the specialized kits: Ridge Expansion Kit, Kit Dynamic Guided, PT-1 Pterygoid Implant Kit, Kit Easy In 6, Easy-Pin, First. The device is compatible with the entire OSSEOTOUCH catalog." } ], "locale": "en-IN", "country": "IN", "target_market": "India", "last_updated": "2026-09-15", "source": { "repository_commit": "3df61189cfaaa040bafadde2a2dad1be30a94705", "companion_path": "/en/data/master.json", "source_sha256": "3386b56b82d946b3f84a93f64a75129dfa0172d3b48da2da7a7e0724f2b9d788", "adaptation": "Regional companion derived from the current English source; local commercial information replaces the source market blocks." }, "india_services": { "contact": { "organisation": "OSSEOTOUCH India", "name": "OSSEOTOUCH Product Specialist in India", "role": "Product specialist", "phone": "+919810344461", "email": "osseotouchindia@gmail.com", "whatsapp": "https://wa.me/919810344461", "page": "/en-in/contact/" }, "device_warranty_years": 2, "availability": { "stock_location": "India", "delivery": "Immediate delivery from stock in India; confirm the order details with the OSSEOTOUCH Product Specialist in India." }, "programmes": [ { "name": "Demo", "registration_required": true, "url": "/en-in/myosseotouch/?intent=demo" }, { "name": "Pay as you use", "registration_required": true, "url": "/en-in/myosseotouch/?intent=pay-as-you-use" } ], "request_a_quotation": "Contact the OSSEOTOUCH Product Specialist in India to discuss the device, kit or configuration you need.", "after_sales": { "page": "/en-in/after-sales-service/", "request_to": "osseotouchindia@gmail.com", "request_cc": "contact@osseotouch.com", "first_response_hours": 24, "commitment": "Requests are taken in charge within 24 hours. This is an acknowledgement and case-handling commitment, not a promise that a repair is completed within 24 hours.", "request_details": "General request, problem description and, for device owners, serial number and a photo of the serial label or device.", "whatsapp": "https://wa.me/919810344461" } }, "india_faq": [ { "q": "How can I request a demo in India?", "a": "Register or sign in to MyOSSEOTOUCH and choose Demo.", "url": "/en-in/myosseotouch/?intent=demo" }, { "q": "How can I request Pay as you use?", "a": "Register or sign in to MyOSSEOTOUCH and choose Pay as you use. Discuss the programme with the OSSEOTOUCH Product Specialist in India.", "url": "/en-in/myosseotouch/?intent=pay-as-you-use" }, { "q": "Who supports the Magnetic Mallet in India?", "a": "The OSSEOTOUCH Product Specialist in India provides local product support. After-sales requests go to the OSSEOTOUCH Product Specialist in India, with a copy to contact@osseotouch.com, and are taken in charge within 24 hours.", "url": "/en-in/after-sales-service/" }, { "q": "What warranty and availability are offered in India?", "a": "The Magnetic Mallet device has a 2-year warranty. Stock is held in India for immediate delivery. Contact the OSSEOTOUCH Product Specialist in India for the quotation and order details." } ], "documentation": { "manufacturer": "Meta Ergonomica S.r.l., Italy", "brand_owner": "OSNRGY SRL", "documentation_context": "International studies and European device documentation describe their original scope. They do not constitute a statement of regulatory approval for India. Obtain applicable device documentation from the local product specialist.", "use": "For qualified dental professionals; follow the instructions for use and the requirements applicable to the treatment setting." }, "platform_facts": { "technology": "MAGNETODYNAMICS", "impulse_duration_microseconds": 50, "force_levels_daN": [ 75, 90, 130, 260 ], "maximum_force_daN": 260, "maximum_force_kgf_approx": 265, "scope": "Technical values of the Magnetic Mallet platform; compatible kits use the device according to their instructions for use." } }